Privacy Policy

Master Builders and Allied Trades Association (Free State), referred to as MBA FS or the Association, is committed to protecting the privacy of website visitors and paying members.

This Privacy Policy explains how we collect, use, store, share and protect personal information in accordance with the Protection of Personal Information Act, 2013 (Act 4 of 2013), known as POPIA, and other applicable South African laws.

By using this website or becoming a member of MBA FS, you consent to the practices described in this policy.

We collect personal information that you provide directly to us and information collected automatically when you visit our website.

From website visitors: name, email address and contact details submitted through contact or enquiry forms, and technical data such as IP address, browser type and pages visited, collected automatically through cookies and similar technologies.

From paying members: company name, contact person name, email address, phone number, physical address, membership number, membership type, payment and billing details, and information provided during the membership application process.

We process personal information for the following lawful purposes: to administer memberships and maintain the members directory; to provide access to exclusive tenders and member resources; to communicate with you about your membership, events and industry updates; to respond to enquiries and provide requested services; to comply with legal, regulatory and contractual obligations; and to maintain the security and proper functioning of our website.

We process personal information lawfully and reasonably, and only to the extent that it is adequate, relevant and not excessive for the purpose for which it is collected.

We do not sell your personal information. We may share it with: our affiliated body, Master Builders South Africa (MBSA), for federation-level administration; Federated Employers Mutual (FEM) and other benefit providers for the administration of insurance, provident and funeral funds; service providers who process information on our behalf under written agreements; and any party where disclosure is required by law or a legitimate regulatory request.

Member company names appear in the members directory, which is visible to other members. You may request that your directory listing be amended or removed by contacting our office.

We take reasonable technical and organisational measures to safeguard personal information against loss, unauthorised access, alteration or disclosure.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to meet legal or regulatory requirements, or to defend against legitimate legal claims. Membership records are retained for the duration of membership and a reasonable period thereafter.

As a data subject under POPIA, you have the right to: be notified of the purposes for which your information is processed; access and request a copy of your personal information; request the correction, deletion or destruction of inaccurate information; object to the processing of your information; and withdraw consent where processing is based on consent.

To exercise any of these rights, or to lodge a complaint about how we handle your personal information, please contact our Information Officer using the details below.

This website may use cookies to improve your browsing experience and to collect anonymous usage statistics. You may disable cookies in your browser settings, although some features of the website may not function correctly as a result.

Our website and membership services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised date.